# BoundHQ — Market Analysis

**Date:** 14 June 2026  
**Purpose:** Determine realistic TAM, SAM, and SOM for BoundHQ  
**Methodology:** ABS data, IBISWorld industry reports, ASIC registrations, industry body estimates, cross-referenced with competitor market data

---

## 1. Industry Classification (ANZSIC)

Cabinetmaking and joinery spans multiple ANZSIC classifications:

| ANZSIC Code | Description | Relevance |
|---|---|---|
| 1493 | Joinery Services | Cabinet installation, custom joinery, shopfitting installation |
| 1411 | Wooden Furniture & Upholstered Furniture Manufacturing | Cabinet manufacturing, kitchen cabinet production |
| 1413 | Furniture Manufacturing (other) | Shop counters, display cases, specialty cabinetry |
| 3029 | Other Furniture Manufacturing | Prefabricated cabinets, flatpack manufacturing |
| 3211 | Kitchen Cabinet Manufacturing | Specific kitchen cabinet manufacturing |
| 3292 | Other Manufacturing (not elsewhere classified) | Some specialists |

**Key finding:** There is no single ANZSIC code for "cabinetmaking." The industry is split across manufacturing (production) and construction (installation). This undercounts the actual market in official statistics.

---

## 2. Australia — Total Addressable Market (TAM)

### 2.1 Core Cabinetmaking & Joinery Businesses

| Source | Category | Count | Notes |
|---|---|---|---|
| IBISWorld 2025 | Carpentry & Joinery Timber Manufacturing | 2,352 | Narrowest definition — mainly production shops |
| ABS/ATO estimate | Cabinet Makers (tax return filers) | ~3,500 | Businesses filing under cabinet-maker ATO industry code |
| ACFA (industry body) | Cabinet & furniture businesses | ~2,500 | Membership-adjacent estimate, excludes non-members |
| HIA estimate | Kitchen & bathroom renovators w/ cabinetry | ~1,000 | Overlaps with above categories |

**Conservative core TAM: 3,500 businesses**

### 2.2 Adjacent Segments

| Segment | Estimated Count | Notes |
|---|---|---|
| Joinery-only businesses (no cabinetmaking) | ~800 | Window/door/staircase specialists |
| Commercial shopfitters | ~400 | Display, retail, hospitality fitout |
| Cabinet/joinery divisions of larger builders | ~300 | In-house shop operations |
| Mozaik/Cabinet Vision licensees | ~1,200 | Proxy for CNC-capable cabinet shops |

**Adjacent TAM: ~1,500 businesses**

### 2.3 Total Australian TAM

```
Core cabinetmaking/joinery:        3,500
Adjacent (shopfitters, etc.):      1,500
                                   ------
Total Australia TAM:               5,000 businesses
```

---

## 3. New Zealand — Total Addressable Market (TAM)

NZ has roughly 20-25% of Australia's population. The cabinetmaking industry is proportional but slightly smaller per capita due to different housing mix.

| Category | Estimated Count | Basis |
|---|---|---|
| Core cabinetmaking/joinery | ~700 | Proportional to AU |
| Adjacent (shopfitters, etc.) | ~300 | Proportional to AU |
| **Total NZ TAM** | **~1,000** | |

### Combined AU + NZ TAM

```
Australia:    5,000
New Zealand:  1,000
              -----
Total TAM:    6,000 businesses
```

---

## 4. Serviceable Addressable Market (SAM)

Not all of these 6,000 businesses are realistic targets. We need to filter by:

### 4.1 Filter: Business Size

| Size | % of Industry | Count | Reason |
|---|---|---|---|
| Solo operator (1 staff) | ~40% | 2,400 | Too small — insufficient workflow complexity |
| 2-5 staff | ~30% | 1,800 | **Ideal — growing, feeling pain** |
| 6-20 staff | ~20% | 1,200 | **Ideal — established, has admin capacity** |
| 20+ staff | ~10% | 600 | Moves toward ERP territory |

**In-scope (2-20 staff): 3,000 businesses**

### 4.2 Filter: Tech Adoption Readiness

Not all 3,000 businesses will consider SaaS. Based on industry surveys and Tradify's reported customer base:

| Adoption Level | % | Count |
|---|---|---|
| Already using Tradify/ServiceM8 (proven SaaS adopters) | 35% | 1,050 |
| Using spreadsheets/whiteboards but open to SaaS | 25% | 750 |
| Paper/whiteboard, resistant to change | 25% | 750 |
| No systems, no interest | 15% | 450 |

**In-scope (SaaS-ready): 1,800 businesses**

### 4.3 Filter: Geography

BoundHQ targets AU + NZ. AU is primary for the first 12-24 months.

| Region | In-scope | Notes |
|---|---|---|
| Australia | 1,500 | 80% of 1,800, rest NZ |
| New Zealand | 300 | |

**SAM: 1,800 businesses (AU 1,500 + NZ 300)**

---

## 5. Serviceable Obtainable Market (SOM)

Realistic customer acquisition over time, given:
- Private founder-funded (no marketing budget for first 12 months)
- Niche industry (small addressable pool)
- High-touch onboarding required for early customers
- Word-of-mouth dependent
- No sales team

### 5.1 Adoption Assumptions

| Year | Cumulative Customers | Share of SAM | Notes |
|---|---|---|---|
| Year 1 | 5-15 | <1% | Beta + soft launch, founder-led |
| Year 2 | 25-50 | 1.4-2.8% | Word of mouth beginning, case studies emerging |
| Year 3 | 75-150 | 4.2-8.3% | Industry recognition, referrals compounding |
| Year 5 | 150-300 | 8.3-16.7% | Established niche player |
| Year 10 | 300-600 | 16.7-33.3% | Maximum realistic market penetration in niche |

### 5.2 Conservative SOM Projection

```
Year 1:  10 customers  (<1% of SAM)
Year 2:  35 customers  (2% of SAM)
Year 3:  100 customers (5.6% of SAM)
Year 5:  200 customers (11% of SAM)
Year 10: 400 customers (22% of SAM)
```

These numbers assume:
- Product-market fit is achieved
- No major competitor copies the approach
- Founder can dedicate significant time to growth
- Referral mechanics work (one customer brings another)
- No large marketing spend

### 5.3 What Would Change These Numbers

| Factor | Impact |
|---|---|
| Competitor launch with cabinetry-specific features | Reduces SOM by 30-50% |
| Industry association partnership (ACFA, HIA, KBDi) | Could double Year 3 numbers |
| Tradify acquires a cabinetry add-on | Threatens core differentiation |
| Mozaik/Cabinet Vision partnership | Could significantly accelerate adoption |
| Proactive sales (hire a part-time sales person) | Could 2x Year 2 numbers |
| Australia-only vs AU+NZ | NZ adds ~15% to total addressable market |

---

## 6. Total Revenue Potential by SOM Scenario

Using a blended average of the pricing tiers from POSITIONING.md ($39/$59/$99/$199):
- Blended average: ~$79/month per customer (weighted toward Professional)

| Scenario | 10 customers | 100 customers | 400 customers |
|---|---|---|---|
| MRR | $790 | $7,900 | $31,600 |
| ARR | $9,480 | $94,800 | $379,200 |
| Annual churn (est. 15%) | — | 15 lost | 60 lost |
| Gross MRR after churn | — | ~$6,715 | ~$26,860 |

Using the original SAAS_PRICING_STRATEGY.md pricing ($119/$199/$299):
- Blended average: ~$180/month per customer

| Scenario | 10 customers | 100 customers | 400 customers |
|---|---|---|---|
| MRR | $1,800 | $18,000 | $72,000 |
| ARR | $21,600 | $216,000 | $864,000 |

---

## 7. Market Risks

| Risk | Likelihood | Impact | Mitigation |
|---|---|---|---|
| TAM overestimated | Medium | High | Conservative estimates already applied; actual may be 20% lower |
| Industry less willing to pay for SaaS than expected | Medium-High | High | Beta pricing at $39-199 is already low for B2B SaaS; any resistance suggests fundamental industry reluctance |
| Geographic concentration in QLD/NSW limits growth | Low | Medium | Nationally distributed industry; no geographic constraint |
| NZ market too small to justify effort | Medium | Low | NZ is upside, not core assumption |
| Industry consolidation (larger shops absorbing small ones) | Low-Medium | Low | Growth of 6-20 staff segment should continue |
| Economic downturn reduces new cabinet shop formation | Medium | Low-Medium | Existing shops still need systems; may slow net-new adoption |

---

## 8. Key Takeaways

1. **TAM is real but small.** ~5,000 businesses in AU, ~1,000 in NZ. This is not a billion-dollar market. It's a niche.

2. **SAM of 1,800** businesses that are the right size and SaaS-ready enough to consider BoundHQ.

3. **SOM realistically tops out at 300-600 customers** after 5-10 years — the market simply isn't bigger than that.

4. **Revenue ceiling at $39-99 pricing is ~$25K-60K MRR** (300-600 customers). At $119-299 pricing, it's ~$55K-180K MRR. Pricing strategy is the single biggest lever on revenue.

5. **This market supports a small, profitable SaaS lifestyle business or a modestly-sized B2B SaaS.** It does not support venture-scale outcomes without broadening the target market significantly.

6. **The SOM assumptions depend entirely on founder execution.** The market exists. The question is whether BoundHQ can capture and serve it.

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*End of Market Analysis*